Doretha Xkp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Poole, Bournemouth, Christchurch And Poole Council

Terrible customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
MoonPod Vacuum Cleaner - Terrible customer service
MoonPod Vacuum Cleaner - Terrible customer service - Image 2
I bought this vacuum, it screams like a banshee and picks absolutely nothing up. I emailed to get a refund, they wanted a video, I sent them one, then they told me this is totally normal, and that I should sweep the floor with a brush before vacuuming! Ridiculous doesnt even begin to cover it. And as its not a fault because they are all this crap they wont take it back. £180 down and now I have to make a trip to the dump. Do not buy this product.
View full review

User's recommendation: Do not buy this product

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article